I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Appreciate it enormously... Thank you so much for the beautiful canvas of the pic of my Sunset in Oz.... I will have happy memories of my beautiful trip every day when I wake up...it's already on my bedroom wall.
Thanks for the excellent and quick service.
I will not hesitate to place more orders with you!
Once again thanks for keeping my memories alive!!
Appreciate it enormously...
Sue, | Hi. I have just received my second Custom Frame from Canada on Canvas or Keen Arts and it is absolutely perfect. Once again thanks very much for your assistance. Love the frame and it is perfect for the painting. Cheers Terrance
Terrance Walker, Nelson. BC | Happy again! Your commitment to customer satisfaction, along with your efforts are a rare quality in these times. It is truly appreciated and will not be forgotten.
Take Care,
Kookou, |